Effective Date: [Insert Date]
At Crop _Cure, we strive to provide our customers with the best shopping experience. If you are not completely satisfied with your purchase, our Return & Refund Policy will guide you through the process.
1. Returns
You may request a return within 7 days of receiving your order.
To be eligible, items must be:
Certain items such as perishable goods, customized items, or clearance products may not be eligible for return.
2. Refunds
Once your returned item is received and inspected, we will notify you of the refund approval or rejection.
Approved refunds will be processed within 7–10 business days to your original payment method.
Shipping charges (if applicable) are non-refundable.
3. Exchanges
We only replace items if they are defective or damaged.
If you need to exchange an item for the same product, please contact us at [email protected].
4. Order Cancellations
Orders can be cancelled within 24 hours of purchase before shipping.
Once shipped, cancellations are not allowed.
5. Damaged or Wrong Items
If you receive a damaged or incorrect item, notify us within 48 hours of delivery.
Please provide photos/videos of the issue to help us resolve the problem quickly.
6. Non-Returnable Items
The following items cannot be returned or refunded:
Perishable goods (e.g., consumables, plants, etc.)
Customized or personalized products
Sale/clearance items